Considering your project and your sourcing requirements, our purchasing team, coordinated by your project manager, conducts a sourcing study in order to select the best effective solution to purchase the products you need.

Because each market, each project, each brand has its own requirements, you must rely on experts to find reliable factories in China. Based on our experience and our knowledge, we are able to find the most suitable factories in China for each specific case: finishing quality, product range, material quality, expected delivery time, product certifications, price range, etc. to help you buy directly from manufacturers in China.

Your 1st USA Trading Group project manager settles an agreement (detailed proforma invoice and sales contract) with you to make sure that all requirements are understood and accepted by all parties. Our purchasing team handles all the order management in China and follow up tasks with the factories and the shipping company.

You can follow the production and shipping schedules on the our Dashboard. You receive status & schedule updates by automatic emails. At the same time, your project manager remains available for any question. You can check and download quality inspection reports, shipping documents such as Telex Release and packing lists and all invoices on the Dashboard.

Our service starts when you ask for a quotation and continues after you receive the goods. If you have any claim, our sales team remain at your disposal to take care of any after sales issue.

From the shipping set up to the delivery at your warehouse, our team assists you to provide a smooth operation. We take care of all the paperwork to export your order from China and to import it into your country.

We send you the best shipping quotations according to a wide array of conditions: your desired schedule, your budget, the merchandise volume, the number of containers, the number of factories, the packing of the goods, the incoterms, the necessary tests and certificates. You receive quotations from internationally established forwarders. Our documents include all the fees in China, for the freight and at destination. No hidden fees. No kickback. Our quotation includes all the fees for a door-to-door delivery. You just pay the VAT and the import tax to our partner at destination when you receive the goods.

Once the shipping plan is set, our team enters your shipment schedule into our advanced tracking system. The schedule includes major project events: End of production date, container loading date at factory, cut off date, loading on cargo ship date, ETD, ETA at destination port, ETA at your warehouse.

Our system displays your shipment schedule on the Dashboard. Before any event occurs, we send out automatic email reminders for you to prepare the reception of the goods. Our emails also include advices on how to enforce these actions.